44 Email Templates to Automate Your Email Marketing Strategy

Email marketing is one of the most affordable and effective means of marketing for any business. 87% of brands consider email marketing very critical to business success. Using email templates allows you to efficiently connect with your contacts. These templates take the guesswork out of the emailing process by providing you with the framework to add personal branding and personalizations that will captivate your audience, increasing your open rates and engagement rates with segmented email campaigns showing a 50% higher click-through rate (CTR) than untargeted campaigns.

Email marketing templates aim to simplify your email marketing/communication process. Once you’ve customized them, you can drag and drop them into automated marketing campaigns or use them directly.

Check out these email templates to add to your email marketing automation strategy!

Quick note: For the sake of keeping this article as concise as possible, we have not included a greeting or a signature block with any of the example email templates below. Please remember to add in a sign-off and signature block that suits that specific email and your target audience.

Before diving into the templates, let’s look at some of the top email marketing trends for 2024. Understanding these trends can help you strategically utilize the templates below to serve your business and your customers.

Top 5 Email Marketing Trends Worth Noting

1. Privacy-Compliant Tracking
   Apple users can now camouflage their email address when they sign up for a newsletter or download an app. This new development in security prevents business owners from tracking when and if recipients open their email, which changes the metrics we can base our success on.
2. Focus on Zero-Party and First-Party Metrics
   Open rates are no longer accurate, so instead, focus your attention on metrics that will provide accurate insight, such as zero-party data and first-party.
3. Hyper-Personalization
   More and more companies are adding unique personal touches designed to grab recipients’ attention to stand out from the pack.
4. Mobile Optimized
   More than 80% of emails are opened on mobile devices, so formatting your emails to look good on a smaller screen is vital. You can do this by using email designs that are mobile responsive, feature short, snappy content, and include clear call-to-action.
5. Email Automation
   Using email automation, you can pre-design not only the content but also the delivery method. You can pre-determine how often and at what times subscribers hear from you. You can utilize email marketing automation to streamline your customer service process and marketing strategies in numerous ways.

The 5 Email Templates That Will Add Value to Your Email Marketing Strategy

1 – Relationship Building Email Templates

Your customers are the lifeblood of your business. While it might be tempting to focus your marketing efforts on drawing in new leads, dedicating a portion of your effort to maintaining strong relationships with your existing customers is necessary. Not only is good customer service, but the likelihood of them returning will be higher.

Customer Cancellation Email Response Template (Automation)

The purpose is to confirm your customer’s cancellation is being processed and thank them for their business. You can easily plug a customized template into an automation sequence.

AI Prompt Example: “Act as an email marketing expert and create an automated email template for me to send to a customer when a customer cancels their subscription or service.”

Email Template Example:

“[Customer Name], We’re sorry to see you go.

Your subscription/service with [Company Name] has been successfully cancelled, as per your request. We understand that every journey has its path, and while we’re saddened to end this chapter with you, we respect your decision.

We are always striving to improve, and your feedback is invaluable in this process. If you could spare a moment, please let us know why you decided to leave and how we can do better in the future. [Insert Feedback Link]

Remember, our team is here for you. Should your needs change, or if you have any questions, feel free to reach out at any time. We would be more than happy to welcome you back.

Thank you for your time with us, [Customer Name]. We wish you all the best.”

Customer Feedback Email Templates (Campaign Ready)

This customer feedback email template lets you contact existing customers for testimonials, reviews, or general feedback. Experts agree that requesting customer feedback can encourage customer loyalty and provide valuable insights into their experience.

You can first opt to send an email to a customer asking them how their experience was and for feedback on the product/service. Sending them to a survey would be ideal, that way, based on their survey rating you can trigger an automation to send them an email asking how we can make their experience better (if they provided a low rating) or an email asking them to leave a Google review (if they provided a high rating).

Or, if it makes better sense for your business model, you can create an automation that is triggered when you tag a contact in your CRM that you know is ready to leave a satisfactory review. Once you’ve tagged them with the appropriate tag, your CRM will send them an email asking them to leave you a Google review.

Here are email template examples of those two options.

Customer Feedback/Survey Request Email Template:

AI Prompt Example: “Act as a customer feedback expert and create an email template for requesting customer feedback or survey responses.”

Email Template:

Subject: We Value Your Opinion, [Customer Name]!

At [Company Name], we believe in continuously enhancing our services to better meet your needs. Your feedback is crucial in helping us achieve this goal.

We would greatly appreciate it if you could take a few minutes to share your thoughts with us through our brief customer feedback survey. Your insights will play a vital role in shaping the future of our products/services.

[Insert Survey Link]

Rest assured, your responses will remain confidential, and your honesty is highly valued. As a token of our appreciation for your time, you will be entered into a draw for a chance to win [Prize/Incentive].

Thank you for being a valued member of our community. Your input is invaluable to us.

Google Review Request Email Template:

AI Prompt Example: “Act as a digital marketing specialist and create an email template requesting customers to leave a Google review.”

Email Template:

Subject: Share Your Experience with [Company Name] – Leave a Google Review!

We hope this message finds you well. At [Company Name], we are committed to providing the best possible experience for our customers, and we value your opinion.

If you’ve had a positive experience with our products/services, we would be grateful if you could take a moment to share your thoughts by leaving a review on Google. Your feedback not only helps us understand what we’re doing right but also assists others in making informed decisions.

[Insert Google Review Link]

We understand your time is valuable, and we appreciate your willingness to contribute. As a token of our gratitude, we’d like to offer you a [Discount/Incentive] on your next purchase as a small thank you for your feedback.

Thank you for being a valued member of the [Company Name] community. Your reviews play a crucial role in shaping our commitment to excellence.

Thank You Email Template (Automation)

A simple way to establish a relationship with your customers is to thank them. They just decided to spend some of their hard-earned money on your product or service; thanking them is a polite response that humanizes your company.

AI Prompt Example: “Act as a customer relations specialist and create an email template for an automated thank you message after a customer makes a purchase.”

Email Template:

Subject: Thank You for Choosing [Company Name]!

The entire team at [Company Name] wants to THANK YOU for choosing our [product/service purchased]. We understand that you have a choice, and we are thrilled that you’ve decided to trust us with your [specific product/service] needs.

We are committed to delivering the highest level of satisfaction and are here to assist you at every step of your journey with [Company Name].

If you have any questions or need assistance, please don’t hesitate to reach out to our customer support team at [Customer Support Email/Phone Number]. Your satisfaction is our top priority!

Once again, thank you for being a valued customer!

Check-In Email Template (Sales or Customer Service)

Check-in emails can take many forms depending on your business needs. They can be used as a way to finalize a sale or a way to encourage continued service/sales.

AI Prompt Example: “Act as a sales or customer service professional and create an email template for a check-in message, either to finalize a sale or encourage continued service/sales.”

Email Template:

Subject: Checking In – How Can We Assist You Further?

I trust this message finds you well. At [Company Name], we genuinely care about your satisfaction, and we want to ensure that your experience with us exceeds expectations.

If you have recently made a purchase, we want to express our gratitude for choosing [Product/Service]. Your feedback is essential to us, so if there’s anything specific you’d like to share, please feel free to do so.

For our valued long-term customers, we appreciate your continued loyalty. Our commitment is to consistently provide you with top-notch service and products that enhance your [specific use or need].

Whether you’re a new or existing customer, if there’s anything you need assistance with or if you have questions about our products/services, please don’t hesitate to reach out. We’re here to help.

Thank you for being a part of the [Company Name] family. We look forward to serving you and ensuring your experience with us remains exceptional.

2 – Business Development Email Templates

Email communication is standard practice in any business. Whether scheduling a meeting, sending a proposal, or reaching out to potential affiliates and ambassadors, having pre-made email templates can make your business development efforts more seamless.

Introduction Email Template (Automation)

Having an introductory email ready to go is a must. You must introduce your brand and business frequently and in various circumstances. Having an email template will make that process easier.

AI Prompt Example: “Act as a business development professional and create an email template for introducing my brand and business in various circumstances, suitable for automation.”

Email Template:

Subject: Introducing [Your Brand] – Your Solution for [Industry/Service]

I hope this email finds you well. My name is [Your Name], and I am reaching out on behalf of [Your Company], a [brief description of your business, e.g., innovative tech solution/provider of premium services] in the [Industry/Service] sector.

As someone deeply involved in [specific industry or area of expertise], I wanted to bring [Your Company] to your attention. We specialize in [key offerings or solutions], and our commitment is to [mention any unique selling propositions or values].

I invite you to explore our website at [Your Website URL] to learn more about how we can contribute to your success. If you have any specific questions or if there’s a particular aspect you’d like to discuss, please feel free to reply to this email or schedule a meeting using the link below.

[Insert Meeting Scheduler Link]

Thank you for considering [Your Company] as a potential partner. We are excited about the opportunity to explore how our [products/services] can benefit [Recipient’s Company/Individual] and contribute to mutual success.

Looking forward to the possibility of collaborating.

One-on-One Meeting Email Template (Service Based)

When arranging a one-on-one meeting, sending an email confirmation ensures that things go according to plan. It is a simple step that goes a long way toward providing effective, quality customer service.

AI Prompt Example: “Act as a service-based professional and create an email template for confirming a one-on-one meeting with a client or customer.”

Email Template:

Subject: Confirmation of Our Upcoming One-on-One Meeting

I hope this message finds you well. I am writing to confirm our scheduled one-on-one meeting, and I am excited about the opportunity to discuss [specific purpose or agenda of the meeting] with you.

Meeting Details:

Date: [Insert Date]

Time: [Insert Time]

Location/Platform: [Insert Location or Virtual Meeting Link]

If any adjustments to the date, time, or location are needed, please let me know as soon as possible, and I will do my best to accommodate. Our goal is to ensure that our meeting is convenient for you and addresses any questions or concerns you may have.

In preparation for our discussion, feel free to review any materials or jot down any specific points you’d like to cover. I’m here to make our time together as productive and valuable as possible.

If there’s anything specific you’d like to focus on during our meeting, please don’t hesitate to share that with me in advance.

Thank you for entrusting [Your Company/Yourself] with this opportunity. I look forward to our conversation and working together to [mention any goals or outcomes].

Follow-up Meeting Email Template (Service Based)

Also known as a Keep In Touch email, follow-up meeting email templates are excellent relationship-building tools. You can customize them to match the meeting you are following up with.

AI Prompt Example: “Act as a service-based professional and create a follow-up meeting email template for maintaining and building relationships with clients or customers.”

Email Template:

Subject: Follow-Up on Our Recent Meeting – Next Steps and Feedback

I trust this email finds you well. It was a pleasure meeting with you recently, and I wanted to express my gratitude for the valuable discussion we had regarding [specific topic or agenda].

Key Points Discussed:

[Highlight the main topics discussed]

[Any action items or decisions made]

I appreciate your insights and the opportunity to collaborate on [specific project or service]. As a follow-up to our meeting, I wanted to outline the next steps and gather any additional feedback you might have.

Next Steps:

[List any action items or tasks assigned to either party]

[Specify timelines or deadlines]

Your feedback is crucial to us, and we want to ensure that our collaboration aligns with your expectations. If there are any further details you would like to discuss or if you have additional questions, please feel free to reply to this email or schedule another meeting using the link below.

[Insert Meeting Scheduler Link]

Thank you again for the opportunity to work together. I look forward to the continued success of our partnership.

Proposal Email Template (Sales)

If you need to send a proposal quickly, an email template is necessary. All you need to do is plug in the details specific to your proposal and send it.

AI Prompt Example: “Act as a sales professional and create an email template for sending a proposal quickly.”

Email Template:

Subject: Tailored Proposal for [Client/Customer’s Name]

I hope this email finds you well. It was a pleasure discussing your [specific needs or project] with you recently. Based on our conversation, I have prepared a tailored proposal that outlines how [Your Company] can address and exceed your expectations.

Proposal Overview:

Objective: [Specify the main goal or objective of the proposal]

Scope of Work: [Detail the services or products offered]

Timeline: [Provide a proposed timeline for project completion]

Investment: [Outline the financial details, including any pricing or packages]

You can find the detailed proposal attached to this email [or provide a link if the proposal is hosted online].

If you have any questions or if there are specific aspects you would like to discuss further, I am available for a follow-up meeting at your convenience. Your satisfaction is our priority, and we are committed to delivering the best possible solution for your [specific needs].

Thank you for considering [Your Company] for [Project/Service]. I look forward to the opportunity to work together.

Follow Up on Quote Email Template (Sales)

Once you’ve sent a quote, following up is good business practice if you don’t receive a response promptly. You can use it individually or plug it into an automated campaign sequence.

AI Prompt Example: “Act as a sales professional and create a follow-up email template for checking in on a previously sent quote.”

Email Template:

Subject: Follow-Up on Your Quote from [Your Company]

I trust this email finds you well. I wanted to follow up on the quote we sent you recently for [specific product/service]. We hope you had the opportunity to review the details, and we’re eager to hear your thoughts.

Quoted Details:

Quote Number: [Insert Quote Number]

Total Amount: [Specify the total amount]

Validity: [Indicate the validity period of the quote]

We understand that decisions like these take time, and we want to ensure that all your questions are addressed. If there are any additional details you require or if you’d like to discuss specific aspects of the quote, please feel free to reach out.

Our goal is to provide you with the best possible solution tailored to your needs. Your satisfaction is our priority, and we are here to assist you throughout the decision-making process.

If you have already made a decision or if there are any changes to the initial requirements, kindly let us know so that we can proceed accordingly.

Thank you for considering [Your Company] for your [specific product/service] needs. We look forward to the opportunity to serve you.

Win-Back Campaign Email Template (Automation)

Connecting with past clients or customers can often be more effective than reaching out to new leads. Win-back email templates can be plugged into a campaign designed to re-engage.

AI Prompt Example: “Act as a marketing specialist and create an email template for a win-back campaign designed to re-engage with past clients or customers.”

Email Template:

Subject: We Miss You! Let’s Reconnect with Exclusive [Offer/Product/Service]

It’s been a while since we last connected, and we’ve genuinely missed having you as a valued customer at [Your Company]. As we reflect on the positive experiences we’ve shared, we’re reaching out with an exclusive opportunity just for you.

Exclusive Offer:

[Describe the special offer, discount, or promotion available]

We understand that circumstances change, and we respect the journey that every customer takes. We would love the chance to serve you again and show you the latest developments at [Your Company].

If you have any questions or if there’s anything specific you’d like to discuss, please don’t hesitate to reply to this email. Your feedback is invaluable to us, and we want to ensure your experience with [Your Company] exceeds expectations.

To take advantage of this exclusive offer, simply use the code [Offer Code] at checkout [or provide specific instructions].

Thank you for considering a return to [Your Company]. We look forward to the possibility of reconnecting with you.

B2B Cold Email Template (B2B Marketing)

B2B leads require a slightly different approach. This template can be used to engage with cold B2B contacts.

AI Prompt Example: “Act as a B2B marketing specialist and create a cold email template for engaging with B2B leads.”

Email Template:

Subject: [Benefit/Opportunity] for [Recipient’s Company]

[Recipient’s Name], I hope this email finds you well. My name is [Your Full Name], and I’m reaching out from [Your Company], a [Brief Description of Your Company and its expertise] based in [Location/Industry].

I recently came across [Recipient’s Company] and was impressed by your commitment to [specific industry/achievement]. Given your expertise, I believe there might be a valuable opportunity for collaboration between our two organizations.

Potential Collaboration Areas:

• [Highlight a specific area where collaboration could be beneficial]
• [Mention any relevant achievements or success stories]

I understand that your time is valuable, and I would welcome the chance to connect for a brief call or meeting at your convenience. During this discussion, we can explore potential synergies and how [Your Company] can contribute to the success of [Recipient’s Company].

If you’re open to this conversation, please let me know a time that suits you, or feel free to book a slot directly in my calendar using the link below.

[Insert Meeting Scheduler Link]

Thank you for considering this opportunity, [Recipient’s Name]. I look forward to the possibility of discussing how we can mutually benefit from a collaboration.

Prospective Client Email Template (Service Based)

Do you have a new lead for your service-based business? Use this template to reach out to them. It can be used as part of an automated campaign or on an individual basis.

AI Prompt Example: “Act as a service-based professional and create an email template for reaching out to a prospective client.”

Email Template:

Subject: Exploring Opportunities for [Service] with [Your Company]

Dear [Prospective Client’s Name], I trust this email finds you well. My name is [Your Full Name], and I represent [Your Company], a [Brief Description of Your Company and its expertise] dedicated to providing [specific services] tailored to meet our clients’ unique needs.

I came across your business [or mention how you found them], and I was impressed by [highlight a specific aspect or achievement of the prospective client’s business]. It’s clear that your commitment to [industry/achievement] aligns with our values at [Your Company].

How We Can Help:

• [Specify how your services can benefit the prospective client]
• [Highlight any unique features or success stories]

I understand that your schedule is likely quite busy, but I would love the opportunity to discuss how [Your Company] can contribute to the success of [Prospective Client’s Company]. I am available for a brief call or meeting at your convenience.

If you’re open to exploring this further, please let me know a time that suits you, or feel free to book a slot directly in my calendar using the link below.

[Insert Meeting Scheduler Link]

Thank you for considering the potential of partnering with [Your Company]. I look forward to the possibility of working together.

LinkedIn Cold Email Template (B2B Marketing)

LinkedIn is a great source for leads; with this template, you can reach out to them.

AI Prompt Example: “Act as a B2B marketer and create a cold email template for reaching out to leads on LinkedIn.”

Email Template:

Subject: Exploring Synergies Between [Your Company] and [Recipient’s Company]

Hi [Recipient’s Name], I hope this message finds you well. My name is [Your Full Name], and I’m reaching out from [Your Company], a [Brief Description of Your Company and its expertise] based in [Location/Industry].

I came across your profile on LinkedIn and was impressed by your background in [specific industry/area]. Given our shared interests and expertise, I believe there might be valuable opportunities for collaboration between our two organizations.

Potential Collaboration Areas:

• [Highlight a specific area where collaboration could be beneficial]
• [Mention any relevant achievements or success stories]

I understand the importance of time, and I would welcome the chance to connect for a brief call or meeting at your convenience. During this discussion, we can explore potential synergies and how [Your Company] can contribute to the success of [Recipient’s Company].

If you’re open to this conversation, please let me know a time that suits you, or feel free to book a slot directly in my calendar using the link below.

[Insert Meeting Scheduler Link]

Thank you for considering this opportunity, [Recipient’s Name]. I look forward to the possibility of discussing how we can mutually benefit from a collaboration.

Affiliate Marketing Email Template (Business Development)

To set up an affiliate marketing program, you’ll want to use this template to connect with potential affiliates.

AI Prompt Example: “Act as a business development professional and create an email template to connect with potential affiliates for an affiliate marketing program.”

Email Template:

Subject: Exciting Opportunity: Join Our Affiliate Program and Grow Together!

Hi [Potential Affiliate’s Name], I hope this email finds you well. My name is [Your Full Name], and I’m reaching out from [Your Company], a [Brief Description of Your Company and its offerings] based in [Location/Industry].

I came across your profile and was impressed by your influence and expertise in [specific industry/niche]. We believe that partnering with individuals like you could bring significant value to both parties through our Affiliate Marketing Program.

Why Join Our Affiliate Program:

[Highlight the benefits of your program, such as competitive commission rates, exclusive promotions, etc.]

[Mention any unique features or success stories]

We are excited about the prospect of collaborating with you to promote our products/services and mutually benefit from this partnership.

If you’re interested in learning more or have any questions, I would love to set up a call or meeting at your convenience. Feel free to reply to this email, and we can discuss the details further.

Thank you for considering the opportunity to join our Affiliate Program. We look forward to the possibility of working together and achieving shared success.

Refer-a-Friend Email Template (Lead Generating)

A great way to generate warm leads is through a refer-a-friend program; templates like this make them easy to implement.

AI Prompt Example: “Act as a lead generating specialist and create an email template for implementing a refer-a-friend program.”

Email Template:

Subject: Refer a Friend and Both Earn Rewards!

We hope this email finds you well. At [Your Company], we believe that good things are meant to be shared. That’s why we’re excited to introduce our new Refer-a-Friend program.

Here’s how it works:

• Refer a friend to [Your Company].
• Your friend makes a purchase or signs up.
• Both you and your friend earn [Specify Rewards, e.g., a discount, exclusive access, or a freebie].

We value the relationships we have with our customers, and we believe that your network would appreciate the same [Product/Service] experience you’ve enjoyed with us.

Feel free to share your unique referral link below with your friends, family, or anyone who might benefit from [Your Company].

[Insert Referral Link]

Thank you for being a part of the [Your Company] community. We appreciate your support and look forward to rewarding you and your friends for spreading the word.

If you have any questions or need assistance, please don’t hesitate to reach out.

Brand Collaboration Email Template (Business Development)

Do you want to reach out to another brand to collaborate? This template makes that process quick and easy.

AI Prompt Example: “Act as a business development professional and create an email template to reach out to another brand for potential collaboration.”

Email Template:

Subject: Exploring Collaboration Opportunities Between [Your Brand] and [Recipient’s Brand]

Hi [Recipient’s Name], I hope this email finds you well. My name is [Your Full Name], and I represent [Your Brand], a [Brief Description of Your Brand and its offerings] based in [Location/Industry].

I have been following [Recipient’s Brand] and am impressed by the [specific aspects or achievements] that set your brand apart. Given our shared values and commitment to [common interest or industry], I believe there might be exciting opportunities for collaboration between our two brands.

Potential Collaboration Ideas:

• [Highlight specific ideas or areas where collaboration could be mutually beneficial]
• [Mention any relevant achievements or success stories]

I understand the value of your time, and I would love the opportunity to discuss potential synergies between our brands. If you’re open to exploring this further, I am available for a brief call or meeting at your convenience.

Feel free to reply to this email, and we can coordinate a time that suits you. I believe that a collaboration between [Your Brand] and [Recipient’s Brand] could result in a meaningful partnership that benefits both our audiences.

Thank you for considering this opportunity. I look forward to the possibility of working together.

Influencer Outreach Email Template (Business Development)

Influencer programs are popular and effective marketing tools, and email templates like this are extremely helpful when reaching out to potential influencers.

AI Prompt Example: “Act as a business development professional and create an email template for reaching out to potential influencers for collaboration.”

Email Template:

Subject: Exciting Collaboration Opportunity for [Influencer’s Name] with [Your Company]

Hi [Influencer’s Name], I hope this message finds you well. My name is [Your Full Name], and I represent [Your Company], a [Brief Description of Your Company and its offerings] based in [Location/Industry].

I’ve been following your work on [mention specific platform/channel], and I’m truly impressed by your influence and the engaging content you create. Your unique perspective and style align perfectly with the values of [Your Company], and we are eager to explore a potential collaboration with you.

Why Collaborate with [Your Company]:

• [Highlight key benefits, such as exclusive products, exposure to a wider audience, or unique opportunities]
• [Mention any relevant achievements or success stories]

We believe that your authentic voice and connection with your audience could bring immense value to our brand, and we’re excited about the prospect of working together.

If you’re open to discussing this further, I would love to set up a call or meeting at your convenience. Please feel free to reply to this email, and we can coordinate a time that suits you.

Thank you for considering this opportunity. We look forward to the possibility of collaborating with you and creating something remarkable together.

Press Release Email Template (Public Relations)

Press releases can be time-sensitive, so having a template on hand can make the process fast and easy.

AI Prompt Example: “Act as a public relations professional and create an email template for sending out a press release.”

Email Template:

Subject: Press Release: [Headline of the News]

Dear [Journalist/Editor’s Name], I hope this email finds you well. I am writing to share some exciting news from [Your Company], a [Brief Description of Your Company and its achievements/products/services] based in [Location/Industry].

Press Release Details:

[Include the key details of the news, such as the headline, date, and a brief overview of the news]

For a more in-depth look, please find the complete press release attached [or provide a link if the release is hosted online].

[Attach Press Release File]

We believe that this announcement is [mention significance, impact, or relevance], and we would be honored to have it featured in [Publication Name]. If you have any additional questions or if there’s anything specific you’d like to know, please feel free to reply to this email.

Thank you for considering our news for publication. We appreciate your time and look forward to the possibility of collaborating.

3 – Email Automation Templates

Email automation has grown in popularity for good reasons: people expect quick and effective communication, and automation allows you to do more with less effort. With a few templates and a little planning, you can save time and effort while providing the best service possible.

Opt-in Email Template (Automation)

Aka Thank You for Subscribing email template, and Opt-in email template is designed to be sent immediately after a new contact subscribes to your email list.

AI Prompt Example: “Act as a marketing automation specialist and create an email template for sending a thank you/opt-in confirmation message immediately after a new contact subscribes to your email list.”

Email Template:

Subject: Welcome to [Your Company] – Confirming Your Subscription!

Welcome to the [Your Company] community! We’re thrilled to have you on board and appreciate your decision to subscribe to our newsletter.

What’s Next:

• Confirmation: Your subscription to our newsletter is now confirmed.
• Expectations: Get ready for exciting updates, exclusive offers, and valuable content delivered directly to your inbox.

We understand that your inbox is precious, and we promise to respect your time and deliver content that adds value to your experience with [Your Company].

Stay Connected:

• Follow us on [Social Media Links]
• Visit our website: [Your Website URL]

If you have any questions or if there’s anything specific you’d like to see in our future communications, feel free to reply to this email. We’re here to make your experience with [Your Company] enjoyable and informative.

Once again, thank you for subscribing! We look forward to keeping you informed and engaged.

Nurture Email Templates (Automation)

Designed to be part of any email nurturing campaign, this template is meant to cultivate your relationship with your leads.

AI Prompt Example: “Act as a marketing specialist and create email templates for a nurture campaign aimed at fostering relationships with leads.”

Email Template 1 – Introduction to [Product/Service]:

Subject: Exploring [Product/Service] Together

Dear [Lead’s Name], I hope this email finds you well. I wanted to introduce you to [Your Company] and the exciting [product/service] we offer. Our commitment is to [brief description of your unique value proposition].

Why [Product/Service] is Unique:

[Highlight key features or benefits]

[Any special offerings or promotions]

I understand that choosing the right [product/service] is an important decision, and I am here to assist you with any questions you may have. Feel free to reply to this email, and let’s start this journey together.

Email Template 2 – Value-Added Content:

Subject: Unlocking Insights: Your Weekly [Industry] Digest

Dear [Lead’s Name], At [Your Company], we believe in empowering our audience with valuable insights. As part of our commitment to you, we’re thrilled to introduce your weekly [Industry] digest.

What You Can Expect:

[Brief description of the content format]

[Highlight a recent insightful topic]

We hope you find this content valuable. If there are specific topics you’d like us to cover or if you have any questions, simply reply to this email. Your feedback is crucial in tailoring our content to your needs.

Email Template 3 – Exclusive Offer:

Subject: Your Exclusive [Discount/Incentive] Inside

Dear [Lead’s Name], As a valued member of our community, we’re excited to offer you an exclusive [discount/incentive] on your first purchase with [Your Company]. This is our way of saying thank you for considering us.

How to Redeem:

[Include instructions or a promo code]

[Highlight any specific products/services eligible]

Don’t miss out on this opportunity! If you have any questions or need assistance, feel free to reach out. We appreciate your engagement with [Your Company] and look forward to serving you.

Call-to-Action Email Template (Automation)

When a campaign calls for a call-to-action, you can use this template as a framework. Simply plug in the specifics of your CTA and brand.

AI Prompt Example: “Act as a marketing specialist and create an email template for a call-to-action (CTA) as part of an automation campaign.”

Email Template:

Subject: Exclusive Access Inside – Act Now!

Dear [Recipient’s Name], We hope this email finds you well. As a valued member of the [Your Company] community, we are excited to share an exclusive opportunity with you.

Your Exclusive Access:

[Specify the exclusive content, offer, or event]

[Highlight the benefits of taking action]

How to Act:

[Provide clear and concise instructions]

[Include any necessary links or buttons]

This exclusive offer is available for a limited time, and we wouldn’t want you to miss out. Your satisfaction is our priority, and we believe this opportunity aligns perfectly with your interests.

If you have any questions or need further assistance, please feel free to reply to this email. We appreciate your continued support and look forward to seeing you take advantage of this exclusive offer.

Email Confirmation Email Template (Automation)

Customers expect confirmation that you’ve received their email address. This template makes it easy for you to automate that process.

AI Prompt Example: “Act as a marketing specialist and create an email template for confirming the receipt of a customer’s email address as part of an automation process.”

Email Template:

Subject: Welcome to [Your Company] – Email Confirmation

Dear [Customer’s Name], Thank you for providing your email address to [Your Company]. We are delighted to have you join our community.

Confirmation Details:

Email Address: [Customer’s Email Address]

Date of Submission: [Date/Time]

Your decision to connect with us is greatly appreciated. We want to assure you that your email address is in safe hands, and you can expect to receive updates, exclusive offers, and valuable content from [Your Company].

If you have any specific preferences or topics you’d like to hear more about, feel free to let us know by replying to this email.

Thank you once again for choosing [Your Company]. We look forward to keeping you informed and engaged.

Confirmation Email Template (Automation)

Confirmations are almost expected nowadays, and using a template to automate the process is very helpful. This template can be used for any type of confirmation, including meeting or appointment confirmations.

AI Prompt Example: “Act as an automation specialist and create an email template for confirming various types of appointments or meetings.”

Email Template:

Subject: Confirmation – [Meeting/Event/Appointment] with [Your Company]

Dear [Recipient’s Name], I hope this email finds you well. We are writing to confirm the details of your upcoming [meeting/appointment/event] with [Your Company].

Confirmation Details:

Date: [Insert Date]

Time: [Insert Time]

Location/Virtual Link: [Insert Location or Virtual Meeting Link]

If any adjustments are needed or if you have any specific requirements, please do not hesitate to reach out to us at [Your Contact Information].

Agenda/Topics to Be Covered:

[List specific agenda items or topics to be discussed]

We appreciate your commitment to [Your Company], and we look forward to a productive and insightful [meeting/appointment/event]. If there’s anything you’d like to address beforehand or if you have additional topics you’d like to discuss, please feel free to reply to this email.

Thank you for choosing [Your Company]. We value your time and look forward to a successful interaction.

Meeting/Appointment Reminder Email Template (Automation)

When you have an appointment on the books, sending a quick reminder (or a few) can ensure that things go smoothly on the day. Automating this process is quick and easy, especially with the help of email templates like the one below.

AI Prompt Example: “Act as an automation specialist and create an email template for sending a meeting or appointment reminder as part of an automated process.”

Email Template:

Subject: Friendly Reminder: [Meeting/Appointment] Tomorrow

Dear [Recipient’s Name], I hope this email finds you well. This is a friendly reminder about your upcoming [meeting/appointment] scheduled with [Your Company].

Reminder Details:

Date: [Insert Date]

Time: [Insert Time]

Location/Virtual Link: [Insert Location or Virtual Meeting Link]

We value your time and want to ensure that this [meeting/appointment] is convenient for you. If there are any changes needed or if you have specific topics you’d like to cover, please feel free to reach out to us at [Your Contact Information].

Agenda/Topics to Be Covered:

[List specific agenda items or topics to be discussed]

We appreciate your commitment to [Your Company], and we look forward to a productive and successful [meeting/appointment]. If you have any questions or if there’s anything we can assist you with before the scheduled time, don’t hesitate to reply to this email.

Thank you for choosing [Your Company]. We are eager to make your experience with us seamless and valuable.

Missed Appointment Email Template (Automation)

If things go wrong on the day of the meeting/appointment, you can plug this template into an automated campaign to follow up with your contact.

AI Prompt Example: “Act as an automation specialist and create an email template for following up with a contact after a missed appointment or meeting.”

Email Template:

Subject: Missed You at Our [Meeting/Appointment]

Dear [Recipient’s Name], I hope this email finds you well. We missed you at our scheduled [meeting/appointment] on [Date and Time].

Scheduled Details:

Date: [Insert Date]

Time: [Insert Time]

Location/Virtual Link: [Insert Location or Virtual Meeting Link]

We understand that unexpected events can occur, and we want to ensure that everything is alright on your end. If there were any issues or if you would like to reschedule, please let us know at your earliest convenience.

Next Steps:

If you’d like to reschedule, please reply to this email with your preferred date and time.

If there were any specific reasons for missing the [meeting/appointment], we would appreciate any feedback you can provide.

We value your time and want to make sure we can accommodate your needs effectively. If there’s anything we can assist you with or if you have additional questions, feel free to reach out.

Thank you for your understanding, and we look forward to the opportunity to connect with you soon.

Event Confirmation Email Template (Automation)

While you could use the meeting/appointment template for some events, others require a slightly different approach. For those, we recommend a template like this one.

AI Prompt Example: “Act as an automation specialist and create an email template for confirming attendance at an event.”

Email Template:

Subject: Confirmation: Your Attendance at [Event Name]

Dear [Recipient’s Name],

We are thrilled to confirm your attendance at [Event Name] hosted by [Your Company]. Your presence adds immense value to our event, and we look forward to an engaging and memorable experience together.

Event Details:

• Date: [Insert Date]
• Time: [Insert Time]
• Location/Virtual Link: [Insert Location or Virtual Event Link]

As we prepare for this exciting event, we want to ensure you have all the necessary information to make the most of your experience. Please find attached [Event Agenda/Program] for your reference.

Additional Information:

[Include any relevant details, such as dress code or special instructions]

[Highlight any specific features or activities]

If you have any questions leading up to the event or if there’s anything specific you’d like to discuss during our time together, please feel free to reach out.

Thank you for confirming your attendance. We are dedicated to making this event a valuable and enjoyable experience for you.

Looking forward to seeing you at [Event Name]!

Event Reminder Email Template (Automation)

Like with meetings or appointments, automated email reminders are one of the best ways to ensure an event goes smoothly.

AI Prompt Example: “Act as an automation specialist and create an email template for sending automated event reminders.”

Email Template:

Subject: Friendly Reminder: [Event Name] Tomorrow

Dear [Recipient’s Name], We hope this email finds you well. As the day approaches, we wanted to send a friendly reminder about the upcoming [Event Name] scheduled for tomorrow.

Reminder Details:

• Date: [Insert Date]
• Time: [Insert Time]
• Location/Virtual Link: [Insert Location or Virtual Event Link]

We are excited about the opportunity to connect with you and other participants at [Event Name]. To make your experience as smooth as possible, please take note of the event details mentioned above.

Event Highlights:

[Include any exciting or noteworthy aspects of the event]

[Remind participants of any special features or activities]

If you have any last-minute questions or if there’s anything specific you’d like to discuss during the event, please feel free to reach out.

Thank you for being part of [Event Name]. We look forward to an enriching and enjoyable experience together.

Post-Purchase Email Template (Automation)

Purchase confirmations are standard, and setting up a post-purchase automated email confirmation is easy.

AI Prompt Example: “Act as an automation specialist and create an email template for sending a post-purchase confirmation as part of an automated process.”

Email Template:

Subject: Thank You for Your Purchase from [Your Company]!

Dear [Customer’s Name], We want to express our sincere gratitude for choosing [Your Company] for your recent purchase. Your trust in us is highly appreciated, and we are delighted to have you as a valued customer.

Order Details:

Order Number: [Insert Order Number]

Date of Purchase: [Insert Purchase Date]

Items Purchased:

[Product 1 Name] – [Quantity]

[Product 2 Name] – [Quantity]

[Continue as necessary]

Total Amount: [Insert Total Amount]

Shipping Information:

Shipping Address: [Insert Shipping Address]

Estimated Delivery Date: [Insert Estimated Delivery Date]

We are working diligently to process your order promptly, and you will receive a separate email with tracking information once your order has been dispatched.

What’s Next:

If you have any questions about your order, please reply to this email or contact our customer support at [Your Customer Support Email/Phone Number].

Stay connected with us on [Social Media Links] for the latest updates and promotions.

Once again, thank you for choosing [Your Company]. We are committed to providing you with an exceptional shopping experience, and we look forward to serving you again in the future.

4 – Announcement Email Templates

Incorporating announcement emails into your marketing campaigns not only updates your contacts but also allows you to maintain brand awareness and relevance. These announcement email templates can be customized and tailored to your needs. You can integrate them into automated campaigns or use them on their own. It’s entirely up to you.

New Product Email Template (Marketing/Sales)

This template introduces a new product or service to your contact list.

AI Prompt Example: “Act as a marketing/sales specialist and create an email template for introducing a new product or service to your contact list.”

Email Template:

Subject: Unveiling [New Product/Service] – Elevate Your [Experience/Business]

Dear [Recipient’s Name], We hope this email finds you well. We are excited to share some thrilling news with you – the launch of our latest [product/service], [New Product/Service Name].

What Makes [New Product/Service] Special:

[Highlight key features or benefits]

[Explain how it addresses specific needs or challenges]

We’ve poured our dedication and expertise into crafting [New Product/Service], and we believe it will elevate your [experience/business] in meaningful ways.

How You Can Get Started:

• [Include a call-to-action or link to the product/service page]
• [Specify any exclusive offers or promotions]

If you have any questions or would like to learn more about [New Product/Service], please feel free to reply to this email or visit our website at [Your Website URL].

Thank you for being a valued member of our community. We appreciate your continued support and look forward to hearing your thoughts on [New Product/Service].

Product Launch Email Template (Marketing/Sales)

When your product is ready to launch, you can use this template to announce its launch to your contacts.

AI Prompt Example: “Act as a marketing/sales specialist and create an email template for announcing the launch of a new product to your contacts.”

Email Template:

Subject: Exciting News! [New Product Name] Has Launched

Dear [Recipient’s Name], We are thrilled to share some exciting news with you – the official launch of our latest innovation, [New Product Name]!

What Sets [New Product Name] Apart:

• [Highlight key features or benefits]
• [Explain how it addresses specific needs or challenges]

After months of hard work and dedication, we are proud to bring you a product that we believe will revolutionize [industry/experience]. We are confident that [New Product Name] will exceed your expectations and bring immense value to your [life/business].

How You Can Explore [New Product Name]:

• [Include a call-to-action or link to the product page]
• [Specify any exclusive offers or promotions for early adopters]

Your support means the world to us, and we would love to hear your thoughts on [New Product Name]. Feel free to reply to this email with any questions or feedback you may have.

Thank you for being a part of our journey. We can’t wait for you to experience the incredible features and benefits of [New Product Name].

Flash Sale Email Template (Sales)

Designed to promote a flash sale, this template is perfectly formatted to help you drive sales.

AI Prompt Example: “Act as a sales professional and create an email template for promoting a flash sale.”

Email Template:

Subject: Flash Sale Alert – Exclusive Deals Inside!

Dear [Recipient’s Name], Exciting news! We’re thrilled to announce a Flash Sale at [Your Company], and we wanted to make sure you don’t miss out on these incredible deals.

Flash Sale Details:

[Specify the date and time of the flash sale]

[Highlight key products/services included]

Exclusive Offers:

• [List a few standout deals or discounts]
• [Emphasize the limited-time nature of the sale]

How to Shop the Flash Sale:

[Include a link to the sale page]

[Highlight any promo codes or specific instructions]

This is your chance to snag [products/services] at unbeatable prices. Don’t wait, as these offers are only available for a limited time.

If you have any questions or need assistance, feel free to reply to this email. We appreciate your continued support and hope you enjoy the fantastic savings during our Flash Sale.

Happy shopping!

New Blog Post Email Template (Customer Relations)

Blog posts generate traffic to your website and hopefully drive sales. Announcing them using a template like this is a great way to indirectly promote your website.

AI Prompt Example: “Act as a customer relations professional and create an email template for announcing a new blog post to engage and indirectly promote the website.”

Email Template:

Subject: Explore Our Latest Insights – New Blog Post Alert!

Dear [Recipient’s Name], We hope this email finds you well. At [Your Company], we are excited to share our latest insights with you through our new blog post!

Featured Blog Post:

Title: [Blog Post Title]

Topic: [Brief description of the blog post content]

Link: [Insert Link to the Blog Post]

We believe that staying informed is key, and our blog is designed to provide you with valuable information and updates in the [industry/niche]. We’d love for you to explore our latest post and share your thoughts with us.

Why You Should Read:

[Highlight key takeaways or benefits]

[Mention any unique aspects of the blog post]

Feel free to share this post with your network if you find it valuable. Your insights and feedback are important to us, and we look forward to hearing your thoughts on our latest content.

If you have specific topics you’d like us to cover in future blog posts or if there’s anything else you’d like to discuss, simply reply to this email.

Thank you for being a part of our community. We hope you enjoy the read!

Winner Email Template (Customer Relations)

Contests are a frequently used marketing tool that generally require some form of winner announcement. This template is a quick and easy way to do that.

AI Prompt Example: “Act as a customer relations professional and create an email template for announcing a contest winner.”

Email Template:

Subject: Congratulations! You’re the Winner of Our [Contest Name]!

Dear [Winner’s Name], We hope this email finds you in high spirits! Exciting news – you have been selected as the winner of our recent [Contest Name] at [Your Company]!

Contest Details:

Prize: [Describe the prize or winnings]

Winning Entry: [Specify how the winner was selected]

We want to extend our heartfelt congratulations to you on this achievement. Your participation in [Contest Name] was truly appreciated, and we’re thrilled to have you as our winner.

Next Steps:

[Provide instructions on how to claim the prize]

[Include any necessary details or documents required]

Thank you for being a valued member of our community. Your enthusiasm and engagement make our contests all the more special.

If you have any questions or if there’s anything else we can assist you with, please feel free to reply to this email. Once again, congratulations, and we look forward to celebrating your win with you!

New Website Launch Email Template (Customer Relations)

If you need to announce website changes to your contacts, this template can help you.

AI Prompt Example: “Act as a customer relations professional and create an email template for announcing the launch of a new website to contacts.”

Email Template:

Subject: Exciting News! Our New Website is Live!

Dear [Recipient’s Name], We’re thrilled to share some exciting news with you – [Your Company] has officially launched our brand-new website!

What’s New:

• [Highlight key features or improvements]
• [Describe any specific changes or enhancements]

Explore Our New Site:

Visit [New Website URL] to experience the fresh look and improved functionality. We’ve designed it with you in mind, aiming to make your online experience seamless and enjoyable.

Key Highlights:

• [List any standout features or sections]
• [Highlight any exclusive content or promotions available on the new site]

We would love to hear your thoughts and feedback on the new design. Your opinions matter greatly to us, and we want to ensure that our website meets your expectations.

If you encounter any issues or have specific questions while navigating the site, please don’t hesitate to reach out. We’re here to assist you.

Thank you for being a valued member of our community. We hope you enjoy exploring our new online home!

Post Event Email Template (Customer Relations)

Do you have post-event announcements? This template can help you make an announcement to your event attendees following-up with event highlights and announcing any calls-to-action.

AI Prompt Example: “Act as a customer relations professional and create an email template for post-event email announcement and follow-up.”

Email Template Example:

Dear [Recipient Name], Thank you for attending [Event Name]!

We hope you found the event on [Date] both informative and enjoyable. Your presence and participation added greatly to its success.

Highlights & Insights:

• [Briefly mention key highlights, insights, or outcomes of the event.]
• [Include any important announcements or conclusions drawn from the event.]

We are always looking to improve our events, and your feedback is crucial in this endeavor. Could you please take a few minutes to share your thoughts and suggestions through this quick survey? [Insert Feedback Link]

Stay tuned for our upcoming events and initiatives! We look forward to the opportunity to engage with you again.

Thank you once again for being a part of [Event Name]. If you have any questions or need further information, please feel free to reach out.

5 – E-commerce Email Templates

If you have an e-commerce business, or if your customers can purchase a course or service package on your website, you know there are a series of emails you frequently need to send out to customers post-purchase.

Having pre-made email templates designed to simplify your customer service and sales processes. These templates can easily be customized and implemented into any sales funnel or campaign.

Abandoned Cart Email Template (Automated & Sales)

This email template is designed to be part of a win-back campaign encouraging shoppers to return to your website and finish shopping.

AI Prompt Example: “Act as a sales professional and create an email template for an automated abandoned cart email, encouraging shoppers to return and complete their purchase.”

Email Template:

Subject: Oops! Looks Like You Forgot Something in Your Cart

Dear [Customer’s Name], We noticed that you recently visited our online store and added some fantastic items to your cart, but it seems you haven’t completed your purchase yet.

Items in Your Cart:

• [List the items left in the cart]
• [Include images and brief descriptions]

We understand that life gets busy, and online shopping can sometimes be a bit hectic. If you’re still interested in the items you selected, we’d love to help you complete your purchase.

Why Shop with Us:

• [Highlight key benefits, such as free shipping, easy returns, etc.]
• [Mention any ongoing promotions or discounts]

To make things easier, we’ve kept your items in your cart. Simply click the link below to pick up where you left off:

[Insert Cart Recovery Link]

If you have any questions or need assistance, please don’t hesitate to reply to this email. We’re here to help and want to ensure your shopping experience with us is seamless and enjoyable.

Thank you for considering [Your Company]. We look forward to welcoming you back!

Upsell Email Template (Sales)

If you want to upsell, this template is a nice tool to help you with that.

AI Prompt Example: “Act as a sales professional and create an email template for upselling additional products or services to existing customers.”

Email Template:

Subject: Exclusive Offer Just for You – Upgrade Your [Product/Service] Experience!

Dear [Customer’s Name], We hope this email finds you well and enjoying your [current product/service] from [Your Company]. We truly value your business and appreciate your loyalty.

As a valued customer, we wanted to share an exclusive offer with you to enhance your experience with us even further.

Upgrade Opportunity:

• [Introduce the upgraded product or service]
• [Highlight key features or benefits]

Exclusive Offer Details:

• [Specify any discounts, promotions, or additional perks]
• [Include any time-sensitive elements to create urgency]

We believe that this upgrade will [mention specific improvements or advantages], providing you with even more value. If you have any questions or if there’s anything else you’d like to know about this exclusive offer, please don’t hesitate to reach out.

To take advantage of this offer, simply click the link below:

[Insert Upsell Offer Link]

Thank you for being a valued customer at [Your Company]. We appreciate your trust, and we’re excited about the opportunity to enhance your experience with our products/services.

Order Confirmation Email Template (Automated)

Every shopper expects an order confirmation email. Without it, they question their purchase and your professionalism. The faster it sends, the more confident your customer will be in your abilities.

AI Prompt Example: “Act as an e-commerce professional and create an email template for an automated order confirmation message.”

Email Template:

Subject: Order Confirmation – Thank You for Shopping with Us!

Dear [Customer’s Name], Thank you for choosing [Your Company]! Your recent order has been received and is now being processed. We appreciate your business and want to keep you informed about the details of your purchase.

Order Summary:

Order Number: [Insert Order Number]

Date of Purchase: [Insert Purchase Date]

Shipping Address: [Insert Shipping Address]

Details of Your Order:

[List the items purchased with quantities and prices]

[Include any applicable discounts or promotions]

Total Amount: [Insert Total Amount]

Payment Information:

Payment Method: [Insert Payment Method]

Transaction ID: [Insert Transaction ID]

Shipping Details:

Shipping Method: [Insert Shipping Method]

Estimated Delivery Date: [Insert Estimated Delivery Date]

We will notify you once your order has been shipped, and you can track its progress using the provided tracking information.

If you have any questions or concerns about your order, please feel free to reply to this email or contact our customer support team at [Customer Support Email/Phone Number].

Once again, thank you for choosing [Your Company]. We appreciate your trust and look forward to delivering a seamless shopping experience.

Delayed Shipping Email Template (Customer Service)

If a shipment is delayed, your customer must know immediately. This template will speed up that process, allowing you to provide the best customer service.

AI Prompt Example: “Act as a customer service professional and create an email template for notifying customers about a delayed shipment, using the same format as above.”

Email Template:

Subject: Important Update Regarding Your Order

Dear [Customer’s Name], We hope this email finds you well. We wanted to reach out and provide you with an important update regarding your recent order with [Your Company].

Order Details:

Order Number: [Insert Order Number]

Expected Delivery Date: [Insert Original Delivery Date]

Delayed Delivery Date: [Insert New Estimated Delivery Date]

Reason for Delay:

[Briefly explain the reason for the delay, e.g., unexpected demand, shipping challenges]

We understand how important it is for you to receive your order promptly, and we sincerely apologize for any inconvenience this delay may have caused.

Next Steps:

[Provide any relevant details about tracking the shipment]

[Offer additional assistance or contact information]

If you have any further questions or concerns, please do not hesitate to reach out to our customer service team at [Customer Service Email/Phone Number]. Your satisfaction is our priority, and we are committed to ensuring a smooth resolution.

Thank you for your understanding and continued support.

Order Delivery Email Template (Customer Service/Automation)

Alerting your customer that their package has been delivered helps ensure they receive it.

AI Prompt Example: “Act as a customer service professional and create an email template for alerting customers that their package has been delivered, suitable for automation.”

Email Template:

Subject: Your Order Has Been Delivered – [Order Number]

Dear [Customer’s Name], Great news! We’re delighted to inform you that your recent order with [Your Company] has been successfully delivered. We hope you are as excited to receive it as we were to prepare and send it your way.

Order Details:

Order Number: [Insert Order Number]

Delivery Date: [Insert Delivery Date]

Tracking Number: [Insert Tracking Number, if applicable]

Delivery Details:

Shipping Carrier: [Insert Shipping Carrier]

Delivered to: [Insert Delivery Address]

If you’ve received your order and everything looks great, fantastic! We would love to hear about your experience. Feel free to share your feedback with us.

If you haven’t received your package or if there are any concerns with the delivery, please don’t hesitate to reach out to our customer service team at [Customer Service Email/Phone Number]. We are here to assist you in any way we can.

Thank you for choosing [Your Company]. We hope you enjoy your new [products]!

Order Cancellation Email Template (Customer Service/Automation)

Much like an order confirmation email, order cancellation emails are also expected.

AI Prompt Example: “Act as a customer service professional and create an email template for notifying customers about the cancellation of their order, suitable for automation.”

Email Template:

Subject: Order Cancellation Confirmation – [Order Number]

Dear [Customer’s Name], We hope this message finds you well. We regret to inform you that your recent order with [Your Company], Order Number [Insert Order Number], has been cancelled. We understand that circumstances may have led to this decision, and we want to ensure you are informed about the cancellation process.

Cancellation Details:

Order Number: [Insert Order Number]

Cancellation Date: [Insert Cancellation Date]

Reason for Cancellation: [Briefly explain the reason, if available]

Refund Information:

Refund Amount: [Insert Refund Amount]

Refund Process Time: [Provide an estimated time for the refund to be processed]

If you have any questions or concerns regarding the cancellation or refund process, please reach out to our customer service team at [Customer Service Email/Phone Number]. We are here to assist you and address any queries you may have.

We appreciate your understanding and value your relationship with [Your Company]. If there’s anything we can do to enhance your experience in the future, please let us know.

Thank you for considering [Your Company]. We hope to have the opportunity to serve you again in the future.

To sum it up.

No matter what type of business you provide, email marketing is an effective way to provide excellent service and grow and scale your business. Email is here to stay, 55% of consumers prefer email as their primary mode of communication with brands. You can connect with your contacts with thoughtful automation and email templates with little effort.

The templates provided above are designed to work as a foundation for you to build upon.